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Methods and addresses for sending requests
The Consumer Rights Protection and Financial Services Accessibility Service of the Central Bank of the Russian Federation announces that the Unified Communication Center of the Bank of Russia operates around the clock, providing informational and consulting services to consumers of financial (including insurance) services.
The website of the Consumer Rights Protection and Financial Services Accessibility Service of the Central Bank of the Russian Federation:
https://cbr.ru/about_br/bankstructute/szpp/.

The number to call: +7 (499) 300-30-00

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